Faq

DubaiVFM.com is Dubai’s largest Online Mobile Shopping Website where you can purchase all types of mobile phones, Tablets, CCTV Security Systems at unbeatable prices with fast delivery.

Ordering from DubaiVFM.com is very easy. All you will need to do is to follow three simple steps:

1. Browse for the product you are looking for.
2. Fill the order form on the top right of each page.
3. Our friendly customer support team will contact you for order confirmation

We don’t impose a minimum order requirement. You can order as many or as few as you want.

With Cash on Delivery option you can pay us in cash at the time of actual delivery of product at your doorstep, without requiring you to make any advance payment on DubaiVFM.com

At DubaiVFM.com, we believe in originality. “If it’s not original, it’s not at DubaiVFM.com!” is our policy and we stand by it. As such, every product you find at DubaiVFM, whether it’s for 100 AED or 15000 AED, is 100% genuine/original.

While we try to get your product into your hands as fast as possible, all online orders usually take 12-72 hours to be there. In extremely rare cases, such as when we specially import a product for you, it may take up to 6 working days.

The cart allows you to review your selection, make sure everything is okay, make some changes before ordering if needed, see the final price and the total amount. You will access it every time you click on “Buy a product” or on “Cart” at the top of the page.

Go to bottom of the page and click on “My Orders” to view your orders list

Yes! If in case you want to cancel your order after placing it, you will need to make sure that you cancel it before shipment. Once you receive an email saying that the order has been shipped, you won’t be able to cancel it.

Prices keep changing in an online store based on demand, response, season and trend. In this case, we will not refund the difference.

Yes. We take the utmost care with the information that you provide us when placing an order on our website (or through any other means). The server that hosts our website encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol. During the encryption process, information is scrambled into small bits of code that cannot be read as they travel to us over the Internet. Once we receive the encrypted information, we use a private, one-of-a-kind key to decode it.

All of the information you provide during the ordering process is restricted to our staff, and we make sure that all of our employees up-to-date on our security and privacy policies. If you have further questions about the security of ordering online from the DubaiVFM.com, please feel free to e-mail us at support@dubaivfm.com.